Last updated: November 2026
This Refund Policy applies to all purchases made on Testyourtests, including Testyourtests Pass plans and any other paid test series or materials.
1. Digital products
Testyourtests sells digital services that are available immediately after payment. Because of this, purchases are generally non-refundable once the Pass or content has been activated and used.
2. When you are eligible for a refund
- Duplicate payment: you were charged more than once for the same order.
- Payment deducted, access not given: money was debited but your Pass was not activated within 48 hours.
- Request within 7 days: you ask for a refund within 7 days of purchase and have not attempted more than 2 paid tests or downloaded paid materials.
- Technical failure: a major issue on our side prevented you from using the service, and we could not fix it within a reasonable time.
3. When refunds are not given
- After 7 days from the date of purchase.
- When a significant part of the paid content has already been used or downloaded.
- When the account has been suspended for breaking our Terms & Conditions.
- For a change of mind after the Pass has been actively used.
4. How to request a refund
Send a request through our Contact page (choose "Support") or email us with:
- Your registered name and email address
- The plan you purchased and the date of payment
- The payment / transaction reference number
- The reason for your refund request
5. Processing time
We review every request within 3 to 5 working days. Approved refunds are credited to the original payment method within 5 to 7 working days, depending on your bank or payment provider.
6. Cancellation
Passes do not renew automatically. Your access simply ends when your plan expires, so there is nothing to cancel.
7. Contact us
Testyourtests, Guwahati, Assam, India
Email: support@testyourtests.com
Or use our Contact form.